What was worse is that the problem was intermittent so even when I thought it was “fixed” the problem reoccurred. The problem is, I didn’t really have any idea when my network bandwidth started to deteriorate. After passing through the VRU gauntlet (don’t get me started!) I finally got to a support rep that asked me that question. When that didn’t help, I gritted my teeth and called support at Spectrum Cable. So when I noticed my network speed slowing to a crawl, I immediately did a few diagnostic tasks like rebooting my cable modem. Like everybody else, I am conducting almost all my activities over the Internet these days. This was one of the first questions the cable support rep asked me when I called to report slow Internet speeds.
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